Special order service available.
We order in weekly from stores like Hareline, and we have been providing a special order service for all sorts of items like Vices and special tools, or certain materials that we don't stock.
How quick does it get here? From when you order, the turnaround is usually 5-6 business days as we use DHL couriers from the United States to Australia.
How do I order? Simply work your way through the latest catalogue and then email us with the product name and the product code ( make sure you include any size or colour variations) to firstname.lastname@example.org and use the words "special order" in the subject line. Please be aware prices in the catalogue are in USD, to get an idea of the price, convert the price to AUD based on the IMT rate ( google will help)
How do I pay? All special orders will be given a Paypal invoice. One will be issued for the product itself, and then once it arrives in Australia, we will forward shipping options based on the weight and size of the parcel in addition the postal service requested.
Are there any exemptions? Products that Hareline cannot ship internationally will be listed in their catalogue with a small aeroplane logo with a line through it. Its also worth mentioning that some natural materials carry a USF&W cert, these products are not ordered weekly, but are often ordered, if you want any of those items, its best to check first as some items are prohibited for entry into Australia according to the Department of Agriculture and Water Resources.